F.A.Q.

Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.

What are the shipping methods and delivery times? 

Shipping and delivery times Price Delivery within 1-3 business days by UPS or Fedex Express service,And our suit making time or dispatch time 3 days. Deliveries take place during business hours Monday through Friday, excluding public holidays. Please see the Shipping Times and Costs section for more details.

How Long Does An Order Take To Arrive?

International orders normally arrive within 3 working days of dispatch but our suit-making time is 3 days. So finally you will receive the order within 6 days (From order to arrive) Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.

Are returns free?

We confirm that items may be returned entirely free of charge. You will not be charged for managing the return of the product to our location. But please contact with us at "contact@tailorgraze.com"before dispatch

We do not currently offer free returns to overseas customers. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package ‘returned goods’ to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.

Free Shipping over 99 USD

Tailor Graze offers free standard shipping on all orders over 99 USD. Previous purchases are not eligible for adjustments. If you choose to ship standard ground and are shipping to multiple addresses, you will receive free shipping on all shipping destinations.

You will be notified by email as soon as your order has been shipped.

To track the status of your order and shipment, please enter your email address and order number

Where can I return an order?

You can decide to return any product purchased at the "Tailor Graze" Online Store free of charge within 15 days of the delivery date, by booking the collection directly from your home or by delivering it to a UPS Service Point.
Please see the Returns Policy section for more details.

What payment methods are available?

The Tailor Graze Online Store accepts the following payment methods: Credit Card, Debit Card, PayPal, Apple Pay, Google Pay, and Klarna. Please see the Payment Methods section for more details.

Can I add or delete items from my order? 

We regret to inform you that each order is processed automatically and, once received, we are unable to change the details after 1 day of the order date. if you want to change order details please contact us within 24 hours of your order.

When will I be charged?

If you have opted for an online payment method, apayment authorisationwill be automatically requested as soon as you complete your order to verify the validity of your card and the availability of funds. You will not be charged at this time: the actual payment will only take place at the time of shipment, of which you will be notified by email. 
In the case of orders consisting of multiple items, products may be shipped at different times. In this case, you may receive multiple charges, each corresponding to an individual shipment. However, the total amount charged will always be the same as specified in the order receipt confirmation email.  
If you opted for payment on delivery, by cash or electronic means, the charge will be made at the time of payment. 

How do I reset my account password?

In any log-in section of the website, you can request to reset your password via the “Forgot Password” link. 
If you are already logged into your account and wish to change your password, you can do so directly from theAccount Detailssection within your Profile. 

Where can I find a size chart?

For details on a product’s fit and the size chart, please refer to the heading “Size chart” on the detail page of the product you are interested in. To help you select your size, and we have an international size conversion chart,you can also use the Find Your Size feature, which uses the information you choose to submit to recommend the most suitable size for you. 

How Can I Choose The Right Size For Me?

Habitat has created a universal sizing system that aims to provide a unique reference for all countries. You can easily spot the best size for you by referring to our Size Guide that provides a conversion table to all major country size systems.

The Size Guide is conveniently available on the page of each product.

Where is my order?

You can check the status of your order and track its shipment at any time by entering the order number included in the order receipt confirmation email on theFollow Your Orderpage. If you are a registered user, you can also find all the information about your order in theOrder History section in the MyAccount area.  
Finally, you can also use the tracking number in the shipping confirmation email directly on the courier’s site.  

How Can I Track My Order?

Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.

After dispatch, you can see shipping tracking details and you can see tracking status by a click.

How Do I Set Up A Subscription Order?

We will deliver products to you as soon as reasonably possible. Orders are usually dispatched between 2-3 days from the date of the order being placed. Please contact us our customer service team if your delivery has not been received within the dates described.

Custom Duty & Tax

Customers from USA, Canada, UK, Germany, France, Italy, Spain, Sweden, Denmark, Austria no need to pay customs import duty or tax.

If courier charge you any duty or tax for your order please contact with us at "contact@tailorgraze.com" ASAP, we will solve the issue by paying the tax amount

What is slim-fit and Tailored-fit ?

Slim fit is a clothing style that's designed to hug the body closely, creating a tailored look that emphasizes the body's shape.Slim fit clothing is often characterized by:

  • A closer fit to the chest, shoulders, and arms
  • A tapered waist
  • A modern length
  • Slimer sleeves
  • A shorter and snugger length

Tailored fit isa sleek and timeless style of suit. It is not as roomy as a Regular Fit suit and less fitted than a Slim or Skinny Fit suit. This fit features a shaped waist and clean lines which allow for a stylish and dapper silhouette. Trousers are slightly tapered to finish off the suit smartly.

  • Tailored fit suitsThese suits are designed to be more customized than off-the-rack suits, with a shaped waist, clean lines, and slightly tapered trousers. They're a good choice for a stylish, polished look in formal or business settings. 
  • Tailored fit shirtsThese shirts have a more precise silhouette than classic fit shirts, with narrower shoulders, a tapered waist, and slimmer sleeves. They're a good choice for men with athletic or average builds, and can be worn with or without a jacket. 
  • Tailored fit jeansAthletic fit jeans are tailored to fit people with a more muscular build, especially in the thighs and seat. 

Tailored fit clothing is also known as a tapered or semi-fitted cut.It's a good choice for people who want a more tailored look without being too restrictive, and it's especially advantageous for people with an athletic build.

How to take care of your Suit

Based on its composition and its internal structure, a suit requires additional care.Can you machine wash a suit?No, it needs to be taken to laundry professionals so they can apply dry washing techniques.Can I iron my suit? Yes, you can. However, the most recommended way to take care of your suit is hanging it so it naturally looses the creases. You can also press your suit at home. But be careful, it needs that you know how to do it. Always with a piece of cloth in the middle, flipping it inside out or using different temperatures depending on the fabric type, among others.How often should you replace suits? A made to measure suit is thought to last. If you take care of them, depending on the usage, and your weight does not change too much, it will be a garment that you should own for many years.

After each wear, brush the suit off with a suit brush to get rid of any dirt, lint or hair on it. Work your way from top to bottom to ensure you haven’t missed a spot. If you’ve managed to drop something on your suit do a basic spot clean at home. Wipe the stained area with a damp cloth. Use a fabric cleaner if you need to but stay away from hot water as both heat and water weaken wool.To prolong the life of your suit, use a steam iron for getting the wrinkles out of it. Try to avoid using a flat iron as it will burn the fibres
of the suit creating an undesirable sheen to the fabric. If you have to use a flat iron,

use it on a low temperature and do not iron over the stitching .