Refund & Cancellation

Refund

How long will it take to receive a credit or refund for returned items?

Items are refunded to your original payment method when they reach our return address which can take up to 14 working days from the day the items were posted.

Please allow the time stated below for your return to be credited to your original payment method.

Payment Method

Timescales for a Refund

Credit/Debit card

5 Working Days

Paypal

3 Working Days

Afterpay

5 Working Days

Klarna

5 Working Days

Apple Pay

7 Working Days

Please note that not all of the above payment methods will be available in your country. Please visit the payments section in the FAQ's to see which payment methods are available in your country.

 

We’re very sorry you have received an incorrect or faulty item. 

Please contact us, the quickest way to do this is to chat with one of the team. Alternatively, you can call +1(909) 973-1405 or email us at contact@tailorgraze.com.

Cancellation

Yes, you can cancel your order within 24 hours from the order placement time.

As we are dispatching your merchant within 3 days, so we can not allow more time for cancellation.After dispatch, we do not accept cancellation.